As the owner and founder of Senior Navigation, Michelle Shank is driven by her personal passion to impact the lives of older adults in Louisiana through supporting and educating families, healthcare providers, and the greater community.
She draws on her extensive experience in consulting, executive management, and public speaking to assist senior living communities in providing quality and meaningful care for their residents. Focusing on her core values to educate, communicate, and provide excellent service, she offers communities assistance in establishing quality measures, developing quality improvement systems, and providing a network for guidance and support.
Michelle is dedicated to assisting families with the difficult decisions they face in the selection of care for their loved ones and the support necessary throughout continued care. Providing guidance through the decision-making process, she strives to assist each family and to facilitate a smooth transition for all.
Her Experience Includes:
Boards of Service:
As owner and principal consultant at Senior Navigation, Darlene is dedicated to ensuring quality care and services for older adults in Louisiana through guidance and education for individuals and families, healthcare providers, and the broader Louisiana community. She brings an energetic sense of compassion and integrity to all efforts in achieving this goal.
Darlene is a proven leader and problem solver with a strong background in operations and finance. Drawing on her experience with policy development, project management, and strategic planning, she assists senior living communities with streamlining of operations, regulatory compliance, and quality control, so they can focus on the important task of providing quality care and life enrichment for their residents.
With the goal of providing support and guidance, Darlene relies on both her professional and personal experiences when assisting individuals and families with the many decisions they face in selecting and providing care for their loved ones.
Bachelor of Science – Louisiana State University – Family Life and Environment
+21 Hours in Accounting – Louisiana State University